Information for Members

If you need help with something…

Service Requests

The co-op is working with Shared Habitat to provide our rent collection and repairs service.

For rent and repair issues – members can contact Shared Habitat during office hours – Monday to Friday, 9am to 5pm.

By Phone: 0161 791 2000

By WhatsApp: 01617912000

By Email: enquiry@sharedhabitat.co.uk

For emergency out of hours repairs

If you have an out of hours emergency repair that cannot wait until the next working day please call Shared Habitat and leave a message explaining what the issue is and how it is affecting you. This will help them decide if it needs an immediate response.

The out of hours service is only for emergencies. These are repairs which put the health, safety or security of residents or others at immediate risk or which affect the structure of the building adversely.

Calls are screened and only genuine emergencies can be responded to out of hours. Assistance may be provided over the phone to resolve the immediate problem. Any non-emergencies will be picked up on the next working day.

For anything else please contact the co-operative