Service Requests
The co-op is working with Shared Habitat to provide our rent collection and repairs service.
For rent and repair issues – members can contact Shared Habitat during office hours – Monday to Friday, 9am to 5pm.
By Phone: 0161 791 2000
By WhatsApp: 01617912000
By Email: [email protected]
For emergency out of hours repairs
If you have an out of hours emergency repair that cannot wait until the next working day please call Shared Habitat and leave a message explaining what the issue is.
Out of hours calls are screened and only those that present a risk to life and limb can be responded to. All others will be picked up on the next working day.
Immediate assistance may be provided over the phone. Out of hours visits will be in the event of a risk to life or limb only.
For anything else please contact a committee member
By Email: [email protected]
On Facebook: SHC Members Forum
Complaints
We want to hear from you if you are dissatisfied with any aspect of the service you’ve received. If possible, please contact us by email for a quick response or alternatively you can contact us by phone via Shared Habitat.
You can find a copy of our Complaints Policy here.
Or to view a quick guide to the complaints process click here.